We are confident in our products and will accept returns for refund or exchange, on any unused and unwashed item within 30 days of purchase. One we receive the original item(s), you will receive a credit in the amount paid. Please allow up to 14 business days for Beaus+Babes to refund your credit card upon receipt. Gift orders are only eligible for exchange.
When returning an item, please email us for your return label, and let us know if you are returning an unused/unwanted item, or used items for donation*.
For exchanges, please fill in the form enclosed in your delivery and complete the section for new items you’d like shipped to you. Please update your address if you need your new order shipped to a different address. Include payment information for new items of greater value. Exchanges will be processed within 2 weeks.
Be sure to include the form in the package you send back to us. Please mail your return package to:
71 Kean St
West Babylon, NY 11704
For your protection, we recommend you return all items via a traceable carrier such as USPS, UPS or FedEx. Beaus + Babes cannot be held responsible for packages not received if a tracking number is not provided.
Once we receive the original item(s), you will receive a credit in the amount you paid, not including any shipping costs. Please allow 14 business days for Beaus+Babes to refund your credit card upon receipt.
If you would like help with an exchange, return, or new purchase, please call us at 803-307-7251 (9am-6pm EST) or email us at firstname.lastname@example.org.
All orders will ship from West Babylon, NY. For Free Shipping we use USPS and for all express orders we use UPS. We currently are only able to offer free shipping to the U.S on orders over $35. Worldwide shipping is available.
We normally ship within a maximum of 4-5 business days.
WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGE. PLEASE CONTACT YOUR LOCAL POST OFFICE FOR ANY INQUIRIES REGARDING YOUR PACKAGE DELIVERY.
For all our international shipments we use USPS International Priority. Please know that once the package leaves the country we can not provide any further information regarding delivery other than what is provided in the USPS tracking system. If you have any delivery issues please reach out to your local postal service.
WE ARE NOT LIABLE FOR ANY SHIPMENTS ONCE THEY LEAVE THE USA. BEAUS+BABES DOES NOT COVER ANY CUSTOM AND DUTY CHARGES. CUSTOMERS ARE RESPONSIBLE FOR CLEARING THE GOODS AND PAYING ANY FEES RAISED BY COUNTRY FOR CUSTOM AND DUTY CHARGES.
RETURNING FOR DONATION
When you have finished loving your Beaus+Babes clothing (or your babe has outgrown it) we would love for you to send it back to us! We work with homeless and domestic violence shelters around the country to donate clothing for children in need. Please only return your item if it is in good condition, and someone else can make good use of it.
We will cover the cost of your return, and as a thank you for making your donation, we will send you a personal 10% discount code**, this will be for a one time use for you to be able to buy some more clothing for your growing babe.
*Items tagged as Seasonal will not be donated.
**discount not to be used in conjunction with any other discount.